The digital age has already had quite an effect on the restaurant industry. Consumers can now locate and order from dining establishments, read reviews and see pictures from other customers, and interact with their favorite brands online at the drop of a hat. As smartphone, tablet, and app use continues to surge and this effect will only multiply. What customers will expect from restaurant menus will change as well.
Digital Restaurant Menus are the Wave of the Future
While there will always be a place for a good old-fashioned printed menu, you can expect digital menus to be become the norm of the future. Consumers are already accustomed to reading menus online but as the digital revolution continues, they will also come to expect to electronically place their orders and be able to sort menus according to nutritional information, specific ingredients, special dietary requirements, and price.
A tap of the finger will also give them more detailed information about what they’re ordering, including a description of the food, more detailed information about the origin of the food, and whether or not it came from a local supplier. This may seem far-fetched, but don’t be fooled. There are restaurants that are already doing this in-house and a number of apps that already allow such customization as well – and these services will only get more prevalent as time goes on.
How Digitized Restaurant Menus will Change the Way You do Business
Digitized menus will have several effects on your restaurant’s business. For one, as restaurant goers get more accustomed to having a multitude of customization options, it’s likely that center-of-the-plate items will be discarded in favor of a` la carte ordering. They will also change the way customers receive service as patrons will now be able to place their orders at their convenience rather than waiting for the server to come around.
Rising costs of real estate, labor, and food will also create smaller, more cuisine-focused restaurants with a number of stock-keeping units used for a variety of preparations. The cost of goods will continue to fluctuate but unlike with paper menus, you can adjust the prices of your food in real time – changing prices daily, hourly, or even by the penny if you like.
Steps to Take To Prepare Your Restaurant for the Digital Age
While you may not yet be in a position to create a fully digital, interactive menu for your restaurant, there are a few steps you can take to make the transition easier when the time comes. First and foremost you’ll want to at least list your menu items and prices online, if they’re not there already. Start gathering nutritional information and making it available to your customers. Create sections for people with dietary restrictions and start writing up little descriptions of your menu items, including where you sourced the ingredients and even where the idea for the dish came from in the first place.
While there may come a day when you are able to hand customers digital menus when they walk in the door, if you’re ready to start the digital transition, you can first begin by developing an app that people can download on their mobile devices. This will give you a ‘beta test’ of sorts that will help you determine the features that people find most useful. Above all else, do not ignore the digital revolution – it’s here to stay!